Payroll Services Project for a Mid-Sized Housing Association

JDP was appointed to facilitate and manage an outsourced payroll project for a housing association. This involved a comprehensive process to identify and evaluate the client’s needs, followed by specification drafting, supplier sourcing, commercial negotiations and subsequent supplier appointment.

Approach

  • Undertook a thorough market research exercise providing a market factors analysis report for client consideration
  • Collaborated with the client’s key stakeholders to establish current and future state analysis
  • Drafted and facilitated a fully compliant tender including supplier engagement and management, evaluation, presentations and recommendations for outcome
  • Introduced competitive pricing and risk management terms and protocols which incorporated revised supplier and contract management ways of working.

Achievement

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Achieved cost savings of > 17% with fixed pricing for the contract term
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Formalised relationship and contract management process
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Enhanced Service levels to optimise operational efficiency